Privacy Policy

Privacy Policy


HWFIT Studio Inc.
Operating as 
The Fitness Room and The Reformer Room

Last Updated: June 2026


At HWFIT Studio Inc., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you visit our website, purchase services, attend classes, or communicate with us.


01. What personal information do you collect?

02. Why do you collect personal information?

03. How do you collect personal information?

04. What will the collected information be used for, and who will be able to access it?

We may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Emergency contact information
  • Health or fitness information that you voluntarily provide
  • Payment and billing information
  • Class attendance and booking history
  • Information submitted through forms, surveys, contests, or promotions

We use your information to:

  • Manage class bookings, memberships, certifications, and purchases
  • Communicate with you about your account, classes, events, and services
  • Provide customer support
  • Process payments
  • Improve our programs, services, and website
  • Send marketing communications, newsletters, and promotional offers (you may unsubscribe at any time)
  • Meet legal and regulatory requirements


Wint your consent through Arketa (our booking system).

We do not sell your personal information.

We may share your information with Arketa (our trusted third-party booking and payment processor) who assist us with:

  • Payment processing
  • Booking and scheduling systems
  • Email communications



Arketa is only given access to information necessary to perform their services and are expected to protect your information.


We may also disclose information if required by law or to protect the rights, safety, or property of HWFIT Studio Inc., our clients, or others.




Data Security:

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, or loss. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


Marketing Communications:

If you subscribe to our email list, we may send updates, promotions, event announcements, and other marketing communications. You can unsubscribe at any time by clicking the unsubscribe link included in our emails.


Your Privacy Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements and record retention obligations.


Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.


Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

HWFIT Studio Inc.
Operating as The Fitness Room and The Reformer Room
Email: info@thefitnessroom.ca